Unlock a world of possibilities with TravelPay

In the ever-evolving travel landscape, staying ahead means giving your customers choice, convenience, and confidence every step of the booking journey. That starts with how they pay. Whether you are a boutique travel agent, travel supplier or have a travel related business, accepting payments should be simple, secure, flexible, and designed to help you get paid faster and more reliably.

TravelPay delivers all of that and more. It is a purpose-built payment solution for the travel industry that brings together a wide range of modern payment options, seamless integrations, reward opportunities, and extra protection with TravelPay Shield. With TravelPay you are not just accepting payments. You are unlocking a world of possibilities for your business and your customers.

A Payment Platform Built for the Travel Industry

TravelPay is more than a payment gateway. It is a secure online payment ecosystem designed specifically for the travel industry across Australia. From branded customer payment links to real-time dashboards, detailed reporting and easy integration options, TravelPay offers a complete payment solution supported by strong fraud prevention, PCI compliance, and local expertise.

All the Ways Your Customers Can Pay

The true power of TravelPay lies in flexibility. Every traveller prefers a different way to pay, and TravelPay makes it easy to meet those expectations.

Card Payments

Accept Visa, Mastercard, and American Express, and give customers the ability to pay securely by card. TravelPay processes these with robust encryption and secure Authorisation protocols.

Apple Pay & Google Pay

Mobile wallets are a fast, modern payment choice. With Apple Pay and Google Pay enabled, customers breeze through checkout without typing card details, helping reduce booking abandonment and boost conversions.

PayTo Bank Payments

PayTo offers customers a secure bank payment option directly from their banking app, helping improve settlement times and reduce fraud exposure.

PayID Payments

With PayID, customers pay using a simple identifier instead of traditional bank details, improving clarity and trust while delivering fast, next-business-day settlement.

Request to Pay

Send convenient payment requests via SMS or email that link straight to TravelPay. Customers choose their preferred payment method from that link and pay instantly.

TravelPay Later

Give customers flexible payment options with interest-free instalments, making travel more accessible and boosting sales opportunities.

International Payment Methods

TravelPay supports JCB, Alipay+, and UnionPay to help you accept payments from international customers using the options they know.

"Adding TravelPay Later has meant that customers who may have waited to book are able to book now and pay over time. I was really happy with the number of inquiries I got through the joint TravelPay / Latitude campaign. It's an unexpected bonus to get customer leads from our payment provider!"

"Offering ApplePay was a no-brainer for me, as I use it to make payments myself. What I didn't expect was for it to be so easy to start offering with no changes or updates to our systems. I like that we're making things easier for our customers too."

"TravelPay is a great support to us with so many payment products. PayID has added peace of mind knowing our customers know who they are paying securely. With many scammers in our everyday marketplace, we are happy that we are not publishing bank details broadly. Earning Qantas Points is also an added bonus."

Earn Qantas Points Simply for Getting Paid

One of the standout benefits of TravelPay is the ability to earn Qantas Points for your business every time you get paid. By linking your TravelPay merchant account to a Qantas Business Rewards membership, every eligible payment received through TravelPay earns points.

Security, Rewards, and Business Benefits
Security sits at the core of TravelPay. With Level 1 PCI compliance and advanced fraud detection, TravelPay safeguards transactions and helps reduce chargeback risk. Extra layers like 3D Secure can be enabled to further protect payments.

Protect Your Business with TravelPay Shield

Payment disputes, supplier insolvency, and fraud can create serious financial pressure for travel businesses. That is why TravelPay offers TravelPay Shield. Shield is designed to protect your bottom line from chargeback losses related to fraud, supplier insolvency, and service non-delivery. It works alongside TravelPay’s core solutions, giving you peace of mind and reducing operational overhead from disputes. Shield is efficient, straightforward, and reward eligible, adding further value to your payment strategy.

Payments That Power Your Business

With TravelPay, payment processing becomes a competitive advantage rather than an operational challenge. From cards and digital wallets to bank payments, instalments, points rewards, and chargeback protection, TravelPay empowers travel businesses to offer flexible, secure, and modern payment experiences. When payments work effortlessly, your business can focus on what matters most: creating exceptional travel experiences and growing your business.