Frequently Asked Questions
Who is TravelPay?
TravelPay is a business division of Zenith Payments, which is a private Australian company and an established payment aggregator and innovator across various industries including travel. TravelPay currently provides simple payment solutions to over 1000 Travel Agents in Australia.
When can I use TravelPay?
TravelPay provides payment solutions including:
- Merchant Webpay (online payment portal)
- Customer Payment Link
- Scheduled Payments
- System payment integration
- Ability to process ACS (AFTA Chargeback Scheme fee)
Is there a Travel Agency signup fee or ongoing monthly charges?
No. There is no cost to the Travel Agency to activate and use the TravelPay Online Payment Portal.
What credit cards accepted?
Visa, Mastercard, AMEX, Diners as well as International credit cards
How do I receive funds for payments processed through TravelPay?
When credit cards are transacted through the TravelPay system, either via Merchant Payment Portal or Customer Payment Link, these funds are reconciled to your nominated bank account.