In the fast-paced world of travel, the Travel Industry has a leader in payment solutions – TravelPay. At TravelPay, we understand the needs and challenges of travel agencies, and we’re here to provide a secure, hassle-free, and flexible payment platform that ensures you get paid quickly and securely. Our commitment to excellence in payment solutions, coupled with a deep understanding of the industry, has made us the preferred choice for travel agencies across Australia. 

Seamless Integration for Effortless Payments 

TravelPay is more than just a payment portal; it’s a complete payment ecosystem that seamlessly integrates with various travel management software solutions. Our integrations with industry leaders like VTO Ultimate, Tramada, PowerSuite, TravelWorks, Lemax, Odysseus, Tour Amigo, Tour Atlas and Events Air make the process of receiving, receipting, and reporting on payments a breeze. Our API website integrations offer travel businesses a direct channel for seamless payment processing from third-party systems or websites too. 

Experience and Expertise at Your Service 

Our senior management team boasts decades of experience in agency and airline leadership roles, giving us a unique insight into the travel industry. We don’t just offer off-the-shelf solutions; we collaborate directly with our clients to develop customised payment solutions that align with their unique business requirements. 

Flexibility is Key 

In the ever-evolving payments landscape, offering flexibility is paramount. TravelPay understands that providing customers with a wide array of payment options is not just convenient but helps our members get paid faster. That’s why we continue to innovate and offer an ever-expanding list of payment methods, including credit card payments, American Express Membership Reward Points, TravelPay Later, PayID, and ApplePay. 

Security at the Forefront 

Security and data protection have become more and more important in recent years. The emergence of Buy Now, Pay Later services and the increasing popularity of mobile payments have altered the payment landscape. This shift, combined with the rising threat of security breaches and chargebacks, poses a challenge for travel agents. 

At TravelPay, security is our top priority. We are proud to be Level 1 (the highest level) PCI DSS compliant, ensuring that we process, store, and transmit credit card information in a secure environment. Moreover, in the last year, we’ve introduced new payment methods like TravelPay Later, PayID, ApplePay and GooglePay offering customers more flexible ways to pay while maintaining the highest level of payment security. 

TravelPay Later: The Ultimate Travel Budget Tool 

TravelPay Later, powered by Latitude, allows customers to pay for their travel expenses over 6 or 12 equal monthly instalments, completely interest-free. This innovative solution enables agents to receive the full payment upfront while customers can delay payment until their first equal monthly instalment. The setup is effortless for both agents and customers, with customers gaining access to the Latitude app to manage their payments and due dates. What’s more, TravelPay Later is the industry’s only interest-free payment product available over a 6 or 12-month period. 

We also offer substantial marketing support to agents who choose to offer TravelPay Later, ensuring they can effectively market this exciting new option to their clients. 

PayID: Security Meets Simplicity 

Our introduction of PayID has made bank account payments even more secure. PayID replaces an agent’s BSB and account details with a unique email address, making payments more secure and transparent for customers. Agents receive an extra layer of security and are even rewarded with 1 Qantas Point for every PayID transaction processed. It’s a win-win for all parties involved. 

ApplePay: The Future of Digital Payments 

TravelPay introduced ApplePay, allowing agents to receive payments quickly and securely from customers using Apple devices. This payment method is particularly popular among Apple users, who appreciate the speed and security it offers. The best part? No complex setup or changes to existing systems are needed. Agents simply opt in, and TravelPay ensures they can receive payments via this efficient method. 

Benefits for Agents 

The implementation of TravelPay’s latest payment solutions has yielded a host of benefits for travel agencies: 

– TravelPay Later: An increase in the overall transaction amount per booking. Customers value the ability to make payments over 6-12 months, interest-free. TravelPay’s partnership with Latitude means that agents offering interest-free payments benefit from increased inquiries. 

– PayID: Added security for agents and customers using bank account payments. Agents also receive Qantas Points as a reward for accepting these payments. 

– ApplePay: Customers appreciate the ease and security of using their Apple devices for payments. By offering simpler ways to pay, TravelPay reduces payment friction, ensuring agents get paid easily and efficiently. 

Don’t just take our word for it; here’s what some of our satisfied agents have to say: 

“Adding TravelPay Later has meant that customers who may have waited to book are able to book now and pay over time. I was really happy with the number of inquiries I got through the joint TravelPay / Latitude campaign. It’s an unexpected bonus to get customer leads from our payment provider!” – Claudia Abras, Information Planet. 

“Offering ApplePay was a no-brainer for me, as I use it to make payments myself. What I didn’t expect was for it to be so easy to start offering with no changes or updates to our systems. I like that we’re making things easier for our customers too.” – Emma Donly, Cruiseaway. 

“TravelPay is a great support to us with so many payment products. PayID has added peace of mind knowing our customers know who they are paying securely. With many scammers in our everyday marketplace, we are happy that we are not publishing bank details broadly. Earning Qantas Points is also an added bonus.” – Robyn Sinfield, Home Travel Company. 

TravelPay is not just a payment solution; it’s a partner in your business’s success. Our innovative payment methods, combined with a commitment to security and the ease of integration, ensure that your travel agency stays at the forefront of the industry. With TravelPay, you’re not just offering payment options; you’re offering peace of mind to your customers and paving the way for a more secure and flexible future in the Australian Travel Industry.